Privacy Policy
How we collect, use, and protect the information you share with Bathworks, and the choices you have.
Effective date: July 7, 2026
This Privacy Policy explains how Bathworks LLC ("Bathworks," "we," "us," or "our") handles information collected through bathworksboise.com and our related forms, calls, and text messages. By using our website or contacting us, you agree to this policy.
Who we are
Bathworks LLC is a bathroom remodeling contractor based at 4220 N Adams St, Garden City, ID 83714, serving the Treasure Valley and surrounding Idaho communities. You can reach us any time at (208) 869-9724.
Information we collect
Information you give us
When you fill out a form, request a pricing guide, book a consultation, call, or text us, we may collect your name, phone number, email address, home or project address, and any details you share about your bathroom project.
Text-message (SMS) consent
If you check a consent box on one of our forms, you agree to receive text messages from Bathworks. We keep marketing texts (offers and promotions) separate from service texts (appointment confirmations, reminders, and follow-ups), and you can opt in to each independently. Message frequency varies, and message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.
We do not sell, rent, or share your mobile phone number, text-message opt-in, or consent with any third parties or affiliates for their own marketing purposes. Your consent to receive text messages is used only to communicate with you about your project and our services.
Information collected automatically
Like most websites, we automatically collect limited technical data such as your IP address, browser type, device information, pages viewed, and how you arrived at our site. We collect this through cookies and similar technologies, including Google Analytics / Google Tag Manager and the Meta (Facebook) Pixel, to understand site usage and measure our advertising.
How we use your information
- Respond to your inquiries and schedule free consultations.
- Prepare and deliver pricing information and written quotes.
- Communicate with you by phone, email, and text about your project and our services.
- Send marketing and promotional messages, only where you have given consent.
- Operate, maintain, and improve our website and services.
- Measure and improve our advertising and understand how visitors use our site.
- Comply with legal obligations and protect against fraud or misuse.
How we share information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers that operate on our behalf, such as our customer relationship management (CRM) and scheduling platform, website hosting, and communication tools. These providers may only use your information to provide services to us.
- Analytics and advertising partners such as Google and Meta, through cookies and pixels, to help us understand site traffic and measure ad performance.
- Legal and safety reasons, when required by law, subpoena, or to protect the rights, property, or safety of Bathworks, our customers, or others.
As noted above, mobile phone numbers and text-messaging consent are never shared with third parties for their marketing.
Cookies and tracking technologies
Cookies are small files stored on your device. We use them to keep the site working, remember preferences, and measure traffic and advertising. You can control or delete cookies through your browser settings, and you can opt out of certain advertising cookies through your Google and Meta account settings and industry opt-out tools. Blocking some cookies may affect how the site works.
Data retention
We keep your information for as long as needed to respond to you, complete your project, meet our legal and accounting obligations, and, where you have consented, to send you relevant offers. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Your choices and rights
- Text messages: reply STOP to opt out of texts at any time.
- Email: use the unsubscribe link in any marketing email.
- Access and deletion: depending on where you live, you may have the right to request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond as required by applicable law.
Third-party links
Our site may link to other websites, including our review pages and booking tools. We are not responsible for the privacy practices of those sites; please review their policies.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Significant changes will be reflected on this page.
Contact us
Questions about this policy or your information? Reach Bathworks LLC at (208) 869-9724, or by mail at 4220 N Adams St, Garden City, ID 83714.
See also our Terms of Service.
Ready to talk about your bathroom?
Free, no-pressure in-home consultation with honest pricing.
Get My Free Consultation →